Palm Shadows RV Resort 200 N. Val Verde Rd.
Donna, TX 78537
956-464-3324 800-221 -0987
Welcome to Palm Shadows RV Resort, a senior adult community. We hope your stay will be pleasant and enjoyable. The following guidelines will remain in effect until changed by written notice. These guidelines are prescribed for the benefit of all guests and residents of Palm Shadows and for the operation of a clean, safe, and fully functional park for recreational vehicles and permanent homes. Management, with your cooperation, will reasonably and fairly enforce the guidelines to assure a pleasant existence with an emphasis on friendly and harmonious relationships. Any activities that would detract from this enjoyment will not be tolerated. Palm Shadows is a 55 and over adult community specifically designed and operated for the quiet enjoyment of the residents. No children will be allowed to reside in the park on a permanent basis. Management reserves the right to reject a reservation request; renew a rental and to utilize vacant spaces. Management assumes no responsibility for accident; injury or loss caused by resident or other residents.
All facilities, recreation hall, laundry room, shuffleboard court and pool area are for the use of our residents and their guests only. Absolutely no skateboarding or roller blading is allowed in the park. Guests are limited to two per resident around the pool/spa area at any time unless approved by management All residents are responsible for the conduct of their guests and will be required to pay for any damages caused by them.
Two (2) people per unit are allowed. Management must be notified if a guest will remain overnight. A daily fee of $2.00 will be charged for each guest remaining overnight and no more than fourteen (14) days consecutive per season unless approved by management. All guests are the total responsibility of the resident and must check in with the office with name, length of stay and age (if under 21 years old) upon arrival. All guests must be accompanied by a resident at all times.
Lot Rental Agreement
Rental rates will be determined as stated on the rental schedule. All rents and utilities will be charged a late fee of $25.00 if not paid within ten days of due date. Utilities are due upon receipt of bill. Failure to pay any park charge may constitute a lien on the RV, park model or mobile home as prescribed by the· laws of the State of Texas. No refunds on unused rent. Electric meters will be on the 5th, 15th and 25th of
each month. The date is determined by the location of your lot. See attached meter reading schedule. Please notify the office in advance of your departure so we can have your electric bill prepared.
In the event someone wants a specific lot annually for a permanent unit and that lot has been reserved for an RV, the RV owner will be contacted and given the option to pay the annual rate in order to keep the lot. If the RV owner does not want to pay the annual rate; they will have to choose a different available RV site.
RV AND APARTMENT RENTALS:
CHECK OUT TIME: 10:00 AM.
CHECK IN TIME: Apartments – 3:00 PM
RVs – 2:00 PM
All reservations must be canceled by September 1st of the current year in order to receive a refund of your deposit. A $25.00 cancellation fee will apply to all cancellations. Rollovers on deposits are at Management discretion. Once Management has approved a deposit rollover, it will be for one time only. If the tenant cancels after a rollover, the deposit will be forfeited.
Everyone must contact the office upon arrival. Please inform the office of your impending arrival because the office has to open your mail box so you can receive mail. All new residents must complete an information card prior to moving in or buying a unit in the park. Management must approve and conduct an inspection of the unit to be placed in the park. All new applicants must also schedule a short interview with the park management. All new applicants must be 55 or older. The park management reserves the right to accept or reject any prospective new resident.
Absolutely no fireworks or open fires anywhere in the park at any time.
Moving Into the Park
All homes moving into the park must meet all regulations and wind zone restrictions set forth by the State of Texas concerning regulation and design for the coastal counties of Texas. Homes, park models and RVs are also subject to the park rules and regulations concerning management inspection. There will be no exceptions. Park management will approve the quality and appearance of all units before they are moved into the park or currently residing in the park. After proper notice, the park reserves the right to have any mobile home, park model, RV, structure or vehicle removed from the park, if necessary, at the owner’s expense, which does not comply with the park standards or park rules.
Moving Out Of the Park
A resident may terminate the lease agreement by giving management a written notice in advance of their departure date and pay five hundred dollars ($500.00) cash deposit. The money will be refunded provided that all items are removed from the lot and it is cleaned of any debris and there is no breakage of pipes, wiring etc., within five (5) working days from the date they start removing the unit from the park.
Should the lot be left in an unsightly manner the resident will, as required by law, forfeit the move out deposit. If a unit is sold and is going to be moved out of the park, the selling party must pay the $500.00 moving deposit before the unit can be physically moved. NO EXCEPTIONS.
Sale of Unit
Any resident’s wishing to sell their unit will be bound to the following:
• All sales aspects (title transfers, deeds, property tax changes, utility name changes or any other related paperwork) are strictly the responsibility of the seller and prospective buyer. The park owner, personnel, and/or management will not participate in any of the above mentioned unless agreed on prior to the sale.
• The owner must remember that all prospective new (buyers) residents are required to schedule a short interview with the park management (see New Resident Section) and should not in any way give the prospective buyer the impression that they may move into the park before this interview has been held and resident application approved. Park management reserves the right to allow a unit to be sold in the park or remain in the park after transfer of ownership, based on age or condition. This is a 55 and over retirement community so please make sure all prospective buyers are aware of this.
Skirting must be installed within thirty (30) days after moving a permanent structure into the park. Skirting material must be a harmonious color, vertical panel solid vinyl specifically for skirting. Any unit in the park not skirted must be skirted within 30 days of the posting of this regulation. No permanent unit may be sold or transferred unless skirted.
Permanent units, sheds and propane tanks shall be tied down. The installation of all tie downs must be performed by a professional and must comply with insurance and government regulation. All residents must carry liability insurance in event their unit or another unit receives property damage.
Texas law requires that everyone take a shower before swimming. Only swim wear is allowed in the pool. Residents and guests are to comply with the rules posted at the pool. NO LIFEGUARD ON DUTY, SWIM AT YOUR OWN RISK. No guests will be allowed unless accompanied by a park resident. Management reserves the right to restrict entry to the pool and recreation halls if any tenant or registered guest has been warned of inappropriate behavior or dress. NO PETS ALLOWED IN PARK BUILDINGS OR POOL AREA. No bare feet or swimming suits allowed in the recreation hall. No wet suits are allowed inside park buildings and shoes, shirts or cover-ups must be worn. Absolutely no alcohol or glass containers allowed at any time. No one under the age of 18 will be allowed in the pool or spa area after 9:00 PM.
The spa is for Palm Shadows residents and registered guests. No children under 18 years old are allowed. Enter the spa at your own risk. Please limit your time to fifteen (15) minutes. For those on medication, it is not advisable to enter the spa without your doctor’s consent.
The Wi-Fi towers are absolutely off limits and private park property. No decorations, planters or any other objects shall be placed on or near them and do not lean against them. No tampering with any of the wiring or electronics as they contain sensitive radio equipment.
Bingo played within the premises of Palm Shadows will be governed by Texas State Statutes and you must wear your name tag or bring proof of residence.
The office will keep a card file of family members or friends to contact in case of emergency, if provided by the residents. It will be the responsibility of the resident to see that this card is updated as needed.
Personal Vehicles and Golf Carts
Golf carts fall under the same guidelines as any other motor vehicle. Golf carts must be insured and operated by a licensed driver. SPEED LIMIT IS 71h MPH. All golf carts must have working lights for night safety. Please observe this diligently for the safety of all residents. Please inform all your guests and outside workers of the speed limit.
Garbage is picked up on Tuesday and Friday mornings. Do not put garbage out the night before. Please have all garbage to the curb by 10 A.M. WE WILL MAKE THE ROUND ONLY ONCE. Please also remember that all boxes and papers should go to recycle. Place all household garbage in tied plastic bags. Also all yard clippings, weeds and other trimmings must be in plastic bags OR IT WILL BE YOUR RESPONSIBIL TY TO PUT IN DUMPSTER. Keep bags to a reasonable weight and use good quality bags as they have to be tossed up into the dumpster. No large items like appliances, furniture, bathroom fixtures, or construction type material, i.e. wood, carpet, concrete, glass, will be put in the dumpster and they will not be allowed to sit around in the dumpster area. Check with management for arrangement for the items as there will be a charge for these items. Come to office for the charges
.Please also remember that all boxes and papers should go to recycle.
All tenants with permanent units must have home owner’s liability insurance on their units.
The laundry building is located at the back side of recreation hall. The park provides washers and dryers. No individual clotheslines are permitted. This will be strictly enforced.
Loading & Unloading of RVs
There will be a two day limit to load and unload an RV, extra car, etc. in front of your home when you first arrive. Do not use your neighbor’s driveways or carports.
Park personnel will do all the mowing in the park. Owners of permanent homes, park models or RVs are responsible for additional landscaping around their unit which includes trimming, weeding of flower beds, raking, minor pruning and other needed yard work. Water usage charges to maintain lawns in the summer on unoccupied permanent sites shall be prearranged with management. No planting of any plants with needles or thorns. As they get bigger they become very dangerous to people and pets, and can be very poisonous. NO planting of any trees, fruit trees or large shrubs. Doing so will require you to care of the mowing and trimming of your property/lot all year, and should you sell the new buyers will also have this same policy. All other plants must be in containers and put on your concrete slab and must be put away before your departure. RV’s must remove all blocking at the time of departure and place on the middle of the concrete slab and must be secure.
The Lounge falls under all the guidelines of the Texas Alcohol Commission. Anyone under the age of 21 must be accompanied by a parent or court-appointed guardian.
1. All beer, wine and set-ups consumed on licensed area must be purchased at the lounge.
2. No coolers or cooler bags allowed in lounge or rec hall.
3. No consumption of alcohol after 12:00 AM and all bottles must be off tables per Texas law. This includes the rec hall.
4. No cards or games will be played in the lounge during hours of operation.
5. Foul language and obscenity will not be tolerated.
6. We reserve the right to refuse service to anyone.
7. No rearranging of the lounge tables. They are set up for maximum seating capacity per Texas fire codes.
8. Except for advertised functions, lounge premises are open only to residents and their registered guests.
The lounge management and staff will greatly appreciate your cooperation to help preserve our
beer and wine license.
Numbers must be included on your mail address line. When leaving the park for an extended period of time residents must tum in a change of address card to the Post Office or have a neighbor pick up mail and forward it to you. The office is not responsible for forwarding your mail. Mail boxes are closed during the off season. You must call the office prior to your arrival to open your mailbox if you expect mail to arrive before you do.
Notice of Temporary Absence
Residents should notify the office when they are leaving for any length of time, where they can be reached and when they plan to be back. This is for your protection and convenience. However, the park accepts no responsibility for the resident’s home, improvements or personal items during his (her) absence.
Outside Additions and Improvements
All outside improvements – awning, skirting, sidewalks, driveways, storage units, porches, air conditioning compressors, cement work; buildings, etc. must be approved by the park Management prior to any construction. Additions or improvements must be approved by park management. Any improvements must be done while the owner is here. No work will be allowed on your unit if you are out of town. Small satellite dishes are permitted provided the park manager approves the placement of the dish. Professional and qualified contractors must do the improvements and have current liability insurance and current license. Failure to do so will cause the park management to have the improvements removed from the park and the expenses billed to the resident.
• FENCES, IN-GROUND SPRINKLER SYSTEMS OR POTENTAIL HAZARDOUS BARRIERS ARE NOT ALLOWED.
• Sheds can be left on a seasonal lot if a reservation is made for a three (3) month period for the following season. If tenants are in the park less than three (3) months, the shed must be left empty and unlocked or a rental fee will be assessed. Park will not be responsible for the shed or its contents.
• Any improvements encroaching on a lot other than the rented lot are prohibited. Driveways are the responsibility of the tenant and must be maintained with CEMENT. NO DIRT driveways are allowed.
• All contractors and workers must report to the park office prior to performing work in the park.
• Contractors and/or workers must have proof of liability insurance to perform work in the park.
• Power equipment that belongs to the park will no longer be loaned out.
• Tents or temporary shelters are not allowed.
Loud parties, excessive drinking, offensive language, or other unacceptable behavior by any resident or their guests will not be tolerated. Please do not use your neighbor’s lot as a short cut or a dog run.
Park badges must be worn at all times in the park buildings. Ifyou do not have one or have lost yours, badges can be obtained at the Activities Office. Temporary guest badges are obtained at the office when registering your guests.
NO PARKING ON THE GRASS OR ON ANY UNOCCUPIED LOTS. Resident vehicles parked on or blocking a lot other than their own will be towed at the vehicle owner’s expense. (Remember that golf carts, motorcycles, scooters, trailers, etc., fall under these same guidelines. Due to limited space, one (1) vehicle is allowed for each registered unit for on street parking. Additional vehicles must be parked on concrete driveway or designated parking or stored in our storage area. Any cargo trailers, motorcycle trailers, car dollies, etc. must be stored in our storage area. These restrictions also include golf carts.
Before putting your cargo trailers, motorcycle trailers, car dollies, etc. in the back for storage, the office must be notified so the proper identification tag is put on in designated storage area. They cannot be left on the street or the site. Each site is allowed one smaller unit free, more than one, a fee will be charged. RV’s parked in storage will be subject to a monthly fee.
Domestic pets (dogs and cats) within the weight and size restriction are welcome in the park but, must be on a leash at all times when outdoors. NO EXCEPTIONS. Pets over thirty (30) pounds are not allowed unless approved by the manager. No pets will be left unattended outdoors whether in a pen or leashed The only exception to not being leashed is when they are in the fenced dog run in the back of the park.
PET OWNERS MUST CLEAN UP AFTER THEIR PETS, including in the dog run. No pets are allowed
in or around the buildings, in the spa and swimming pool or the grassy area along the entrance road. Please do not let them urinate or defecate on other tenant’s lots. On the east side of the park behind the mobile homes is a large area to walk your pets. You must keep them on a leash and pick up after them in the dog walk area as well. Please use this area. Do not leave pet food outside or around your site. Any aggressive pets will not be tolerated, and owners will be asked to leave the park. Residents are required to keep their pets under control and quiet at all times. All animals found wandering in the park are assumed to be strays and will be turned over to the proper authorities. Doberman Pinscher, Miniature Pinscher,
and Rottweiler’s must be approved by CORPORATE OFFICE. WE MUST HAVE ON RECORD ALL PETS (INCLUDING CATS) THAT THEIR VACCINATION IS UP TO DATE. This is needed for LIABILITARY INSURANCE purposes.
QUIET HOURS ARE 10:00 PM TO 7:00 AM
The recreation hall is provided for park residents’ and registered guests’ use and enjoyment anytime. The kitchen facility and equipment is for organized park activity use only. Personal use of refrigerators, freezers, stove or sink is not allowed. The park reserves the right to close any facility for cleaning or repair. No rents will be refunded in the event that the hall, pool or other facilities are closed for repair or maintenance.
The security gate will be closed for maximum security of the residents Opening of the gate will be at the discretion of management. Regular vendors such as UPS, FedEx, Mail Carriers, newspaper delivery will be issued gate entry cards. If you have guests or new vendors and the gate is closed -you must go to the gate and let them in. As you enter or exit the park when the gate is closed, please stop until the gate closes behind you. Do not open the gate for anyone you don’t know; tell them to call the person they are coming to visit or the office (the telephone number is on the card box post at the gate entrance).
The courts are for the enjoyment of all Residents and invited guests. If there is anyone under 16, they are to only play with the resident supervising at all times and to play on courts 9 and 10. Please treat the sticks kindly and move the discs around using the handle end of the stick. If the resident doesn’t know how to wax the discs, leave the box on the floor of the shuffleboard shack.
ALL PARK BUILDINGS ARE SMOKE FREE
Soliciting No peddling or soliciting will be allowed on the premises. If you see a solicitor in the park, call the office immediately.
Mobile homes, park models and RVs may be rented to a third party provided the following provisions are met:
• Home owners must contact the park office and arrange for potential renters to be scheduled for a resident interview and meet the park requirements prior to moving in.
• No rentals allowed for less than one month.
• The home owner is responsible to the park for rental, electric and any other payments, not the renter.
• All park rules, policies and regulations apply to the renter.
• The renter must check in and fill out an information registration card at the office.
The park will accept and deliver all urgent and emergency phone calls only.
Toilet and Shower Facilities
The park toilets and showers are for the recreational vehicle owners and guests only. Mobile home owners and guests must use their own facilities. Please be responsible and clean up after your use. If you see any water leaks etc. please report it to the office as soon as possible. Absolutely no smoking is allowed.
Utility Connects and Disconnects
The park will not be responsible for, nor will it perform the service of connecting or disconnecting any utility service including telephone service. Park residents are responsible for the utilities. Residents and guests will not alter or perform service on park maintained electrical circuits, gas, water lines or hose connections unless in an emergency or approved by the manager. You must report to the office upon your initial arrival and final departure to insure accurate and timely electric meter readings and charges. If your electric bill is not paid within ten days of receipt you will be charged a late fee.
Water and Waste Water Usage
The park provides access to available utilities, but will not be responsible for acts of negligence on the part of any resident. Toilets, leaky faucets, unattended running water hoses cost money in water charges and wastewater fees. Please report any leaks to the management no matter how small. All RVs must have a solid elbow connected to the park sewage system ground connection and resident’s hose connected to the other end. Do not water any lot other than your own without approval from management. In case of blockages or breaks caused by a resident, the resident may be billed for repair. The park reserves the right to inspect any unit for water leaks. DO NOT PUT DOWN THE SEWER SYSTEM ANY PERSONAL HYGEINE PRODUCTS (TAMPONS, TAMPON CASE, DIAPERS, PADS, ETC.) THIS IS A MAJOR PROBLEM FOR OUR LIFT PUMP STATION, SINCE IT IS AN OLDER SYSTEM. PLEASE DISPOSE OF IN THE GARBAGE
Major repairs of vehicles within the park are prohibited. Due to recent, stringent Texas Laws, no vehicle oil or other fluids can be changed and disposed of within the park. THERE ARE ABSOLUTELY NO EXCEPTIONS. No vehicle will be placed on blocks at any time. Cars left in the summer must be parked in carports and not be unsightly. You may wash your unit upon arrival or once per season to maintain a clean appearance.
Yard Sales Yard sales are not permitted unless prior approval by Management
Acts of God
Residents, please remember that we are in a windstorm area. We ask that you insure that no objects are left outside, such as flowerpots, tables, chairs, etc. when you leave. Every resident shall be responsible for repairing or removing his or her mobile home, park model and any improvements in the event of any natural disaster. Management reserves the right to repair or remove a permanent or temporary structure and/or vehicle that the resident fails to repair or remove within 30 days of such natural disaster and charge the expense to the resident. Management will do everything reasonably possible to have all services restored as quickly as possible, but will not be responsible for any damage done by the failure to restore utilities. Each resident will be responsible for the payment of rent and other charges. The park will not be responsible for damages caused by the Act of God, such as but not limited to hurricanes, windstorms, tornadoes, rain, floods, flying objects, or falling limbs or trees.
Non-compliance with these regulations could result in eviction from the park. Management reserves the right to refuse any reservations, or the permission of anyone to reside in the park. The management reserves the right to make necessary changes to these rules.
The park’s owner, manager, and employees do not assume any responsibility for theft, disappearance, fire, loss, injury or damage of any kind to any mobile home, park model, recreational vehicle, or tenant’s properties within the confines of Palm Shadows.
Every resident, whether permanent or temporary, by the posting of these rules and regulations, acknowledge their agreement and willingness to comply with and be bound by these rules and regulations. Remember, it is our responsibility to be good neighbors. Please respect your neighbor’s privacy and property.
Thank you and we hope you enjoy your stay. The Management
Palm Shadows RV Resort